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Student card services suspension due to CUSIS outage

Due to CUSIS upgrade, Card Centre has the following arrangement during the CUSIS outage period (6:00pm on 28 Feb to 8:45am on 11 Mar).

1. No student cards can be issued.

2. Reset PIN service is not affected.

3. Report card loss can only be done via CU Link Self-service System (https://cloud.itsc.cuhk.edu.hk/CULINK-SelfService/Enquiry.aspx)

4. Staff card services are not affected.

Opening hours

Mon - Thu: 08:45 - 17:30, Fri: 08:45 - 17:45

Sat: 08:45 - 12:30 (Aug - Sep only)

Sat, Sun and Public Holidays: Closed


** The opening hours from 7 Sep to 11 Sep 2026 are extended: 08:45 - 19:00

** Bad weather service arrangement