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Student card services suspension due to CUSIS outage

Due to CUSIS upgrade, Card Centre has the following arrangement during the CUSIS outage period (6:00pm on 28 Feb to 8:45am on 11 Mar).

1. No student cards can be issued.

2. Reset PIN service is not affected.

3. Report card loss can only be done via CU Link Self-service System (

4. Staff card services are not affected.

Opening Hours

Mon to Thu: 8:45AM to 5:30PM

Fri: 8:45AM to 5:45PM

Sat: 8:45 a.m. - 12:30 p.m. (Aug - Sep only)

Sunday and public holidays: Closed


Business hours will also be extended on the following dates in September 2022.
Weekdays from 5 Sep to 9 Sep (5 days)
Opening Hours: 8:45 am – 7:00 pm

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