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Contactless chip was being used in CU Link card since 2009.  After all these years, some new contactless technologies have been introduced in the market with better functionality and security protection.  The University also replaces the aging technology in CU Link cards for enhancing the security protection of the use of CU Link cards in the University. Starting from February 2017, CU Link Card Centre issues new CU Link cards with contactless chip of new technology and now invites students to upgrade their existing CU Link cards.

Target: All student cards (EXCEPT Batch ID 20150402 and 20150420. The Batch ID can be found at the back of CU Link card as illustrated below.)

culink batchid 

Card Upgrade Period: Nov 2017 to Jul 2018

 

Method

Students may bring along your current CU Link card to the CU Link Card Centre. There are two PCs setup for the upgrade. All you need to do is to tap the card, input PIN, confirm and wait a minute.

 

Q & A:

*Batch ID of my card is 20160401, do I need to have a card upgrade?

Yes, you need to upgrade your CU Link.

*I am going to graduate on Aug 2018, do I need to upgrade?

Yes, you need to upgrade your CU Link.

* How long does it take?

Usually it takes 3~5 minutes to complete the card upgrade. Of course, the time may vary due to the actual requests at the moment and whether you need to reset PIN.

* When can my upgraded student card be used? 

Your upgraded CU Link can be used immediately.

* Is my PIN changed?

No the PIN remains unchanged.

* Where is the CU Link Card Centre located?

Room 804, 8/F, Wu Ho Man Yuen Building, The Chinese University of Hong Kong, N.T.

*What is the office hour of the CU Link Card Centre?

Mon-Thu: 8:45 am – 5:30 pm; Fri: 8:45 am – 5:45 pm

Sat: Closed; Sunday and public holidays: Closed 

*I am a staff.  Do I need to upgrade my CU Link card?

No. Your card will be replaced instead of upgraded. More details can be found here.

 

Notice


Service hours of CU Link Card Centre as follows:

Open on

Mon to Thu: 8:45AM to 5:30PM

Fri : 8:45AM to 5:45PM

(Close on Saturday, Sunday and Public Holidays)

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